'There is a shift in what customers are thinking about in the long term and better planned structures are going to emerge as winners.'
Infosys reported a 20.8 per cent increase in consolidated net profit to 8,501 crore for the January-March quarter of FY26, with revenue from operations rising 13.4 per cent to 46,402 crore. The IT major has guided for a 1.5 to 3.5 per cent revenue growth for FY27, driven by momentum in financial services, utilities, and emerging AI services, despite a volatile macroeconomic environment and geopolitical risks.
Recent controversies at major IT firms like TCS and Infosys have highlighted a persistent gap between workplace conduct policies and their implementation in corporate India. While companies assert zero tolerance for harassment and discrimination, employees and experts point to uneven enforcement and the need to embed ethical behaviour into organisational culture.
Recent controversies at major IT firms like TCS and Infosys have highlighted a persistent gap between workplace conduct policies and their implementation in corporate India. While companies assert zero tolerance for harassment and discrimination, employees and experts point to uneven enforcement and the need to embed ethical behaviour into organisational culture.
As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.
'Returning Indians can leverage their international skills and the strong funding environment for start-ups here.'
With rapid adoption of emerging technologies, the Information Technology and Business Process Management (IT-BPM) industry is expected to generate about 3 lakh jobs this fiscal year, according to a report. The IT-BPM workforce is on the trajectory to grow 7 per cent in FY23, with the overall headcount increasing from 5.1 million to 5.45 million (close to 3 lakh jobs being created), the report by TeamLease Digital, the specialised staffing division of TeamLease Services said. The 'Digital Employment Outlook Report for H1-2023' highlighted that the demand for digital skills will grow 8.4 per cent by the end of this fiscal year.
Global capability centres (GCCs) remained one of the major drivers of this huge spurt in demand for office spaces.
Indian tech sector's revenues are set to grow 5.1 per cent to $282.6 billion in FY25, and likely to climb up further to $300 billion in FY26, lobby grouping Nasscom said on Monday. The revenue growth is on the "right trajectory", the body's president Rajesh Nambiar told reporters here, pointing out to revenue growth of 4 per cent in FY24, 5.1 per cent in FY25 and the over 6.1 per cent needed to cross its expectation of crossing $300 billion in FY26.
'If creative jobs can get disrupted, then left brain jobs like coding are easily disrupted. We are going through the journey of huge disruption.'
Tier-II and tier-III towns have a reason to rejoice.
India's office market was very active in 2024 with gross leasing of workspace witnessing a 19 per cent increase to a record 885.2 lakh square feet across eight major cities, according to Cushman & Wakefield. The gross leasing or absorption of office space stood at 745.6 lakh square feet in the preceding year, data from real estate consultant Cushman & Wakefield (C&W) showed.
Keshav Murugesh, CEO of the Nasdaq-listed WNS, discusses the impact of the Trump administration on BPO and BPM industry with Ayan Pramanik.
IT industry body Nasscom on Thursday said the sector continues to be a net hirer of skilled talent, and that the top 5 Indian IT companies are planning to add over 96,000 employees in 2021-22. The statement comes in the backdrop of a report by Bank of America that said domestic software firms are set to slash 3 million jobs by 2022 as automation gains pace across industries, especially in the tech space. "With the evolution of technology and increasing automation, the nature of traditional IT jobs and roles will evolve overall leading to creation of newer jobs. "The industry continues to be a net hirer of skilled talent, adding 1,38,000 people in FY2021," Nasscom said in a statement.
'It is the responsibility of industry to take the very bright talent whose knowledge of software engineering basics is very high, and then give them additional skills.'
IT services provider Satyam Computer Services Limited is setting up a 15-acre campus at Cyber Jaya, the IT hub of Malaysia, which is expected to be operational by this year end, said Prasenjit Kundu, head (global solutions centre in Malaysia), Satyam.
Global business process management solutions provider Staffware Plc launched its Indian operations on Thursday and received a BPM contract from HDFC Bank Ltd.
Other than Gujarat, Odisha and West Bengal, call centres would come up in Assam, Manipur, Tripura.
Nasscom said growth for the current financial year (2016-17) was expected to be 8.6%
Indian IT-BPM industry raked in revenues of $119 bn in 2014-15.
According to Nasscom, engineering services exports had grown at 13 per cent in 2017 compared to six per cent rise in IT services exports and eight per cent in business process management (BPM). It had also recorded the highest growth in the last three years, reports Debasis Mohapatra.
'In India, the impact will be less than 1% of employee headcount.'
Companies will be offered incentives for employing more women.
The all-cash transaction is likely to be complete in the first quarter of 2020, subject to regulatory clearance.
India's IT/BPO story isn't over yet, believes Ganesh Natarajan.
India's IT/BPO story isn't over yet, believes Ganesh Natarajan.
A majority of the companies said the law, aimed at jobs with a monthly salary cap of Rs 50,000, will result in them leaving Haryana or growing their operations in other states and abroad.
The report is based on a joint survey by Nasscom and the PricewaterhouseCoopers.
'IT companies do not have a large presence there either in terms of market and team. So, the impact of the war will be minimal. But West Asia is an emerging economy.'
Not many people know that today's BPM industry gives specialists great career options.
The Bill says that the central government, in consultation with the Data Protection Authority, can direct any data fiduciary or data processor to provide non-personal data to enable better targeting of delivery of services. The government can also ask data processors to provide data for formulation of evidence-based policies for its own use.
Engineering graduates specialising in artificial intelligence and machine learning can earn up to 24 lakh a year, says Saran Balasundaram, founder and CEO, HanDigital, a talent consulting firm.
'We are training people to learn AI, machine learning, robotics; it is just new programmes that teach them new things and the raw material, the people, are eager to learn.'
First acquisition under Sikka's plan of buying technologies for tomorrow
Indian firms selling SAAS products have got a bonanza as companies meet, manage and sell remotely. The top five firms - Zoho, Freshworks HighRadius, Druva, and Icertis - account for 33 per cent of the market share. Chennai, India's SAAS centre, alone generates $1 billion in annual revenue. Yuvraj Malik explains how these companies are planning their next phase of growth.
NITI Aayog recommendations cite the need for greater industry-academia collaboration to meet skill demand
Switching to these roles may help you advance in your career, says Saran Balasundaram, founder and CEO, HanDigital, a talent consulting firm.
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Rohan Murty was speaking at the 50th anniversary symposium of the computer science department at Cornell University.
Adapting to an inevitable digital intervention is India's only hope at beating a long-standing job crisis. To do so, focus on quality education and better skill development is fundamental, says Dr Yogesh Kumar Bhatt.
